Nowadays, in the SUV models of 100,000-150,000 yuan, the independent brand is the main force, and in the models of independent brands, we have to mention the new brand launched by Chery Automobile, Jietu. Jietu is a sub-brand of Chery, which focuses on the concept of "Travel Plus", and has launched X70, X70S, X90 and X95 series products. Among the numerous series of Jetway, Jetway X95 is the most eye-catching. Jetway X95 has a pleasing atmospheric appearance and luxurious interior, a very rich configuration, and a wide and changeable space, which are the most important factors for consumers. Although many car owners are full of expectations for this car, recently, some car owners have some doubts about this car. Many Jietu X95 car owners have reported that the gearbox brand of the vehicle does not match the promotion. ……
Is the brand promotion of Jietu x95 gearbox inconsistent with reality?
01
Jietu x95 Owner Complaint Feedback 1
On September 1, 2020, Mr. Zhang, the owner of the car, called the Anhui City Voice Auto 315 program group through a live webcast to reflect that he himselfApril 2020I bought one at Chengdu Xinsheng Ruiji 4S store.Jietu x95Up to now, it has traveled 6000 kilometers.
According to the owner, Mr. Zhang said:This Jetway X95 is made by manufacturers, 4s stores and major media platforms.The publicity said that the brand of its gearbox is Getrak, but I found that the actual gearbox of this car is Qingshan Industry.Probably in the group of riders.More than 60 car owners are reflecting this problem..
This gearbox has not brought any problems to the vehicle yet, but one isImported One of the gearboxes isdomestically-builtGearbox, two gearboxes orThere are some gaps.And this is obviouslyPropaganda is inconsistent with reality..
I have also consulted the 4s shop on this issue.4s shop said that when the factory trained, it was all about the Gertrak gearbox.. For this problem, I hope manufacturers can give an explanation.
With the owner’s question, we connected the staff of Jietu Automobile National Customer Service Center No.6044 in the program, and put forward some questions and suggestions:
1 What brand of gearbox does Jetway x95 use?
2 What brand does the manufacturer publicize? Is there any discrepancy between propaganda and reality?
3 What is the difference between the two brands of gearboxes?
On the afternoon of September 1st, the owner, Mr. Zhang, telephoned the reporter and said:
No one has contacted themselves.
02
Jietu car owners’ complaints and feedback 2
On September 3, 2020, Mr. Zhang, the owner of the car, called the Anhui City Voice Auto 315 program group through live webcast to reflect that he was in 2020.On April 30th, I bought a Jetway X95., so far, a total of.More than 11,000 kilometers.
According to Mr. Zhang, the owner of the car, he said,The brand of the gearbox of the vehicle does not match the brand advertised by the manufacturer.Manufacturers and 4S stores are promotingGetrakAnd I learned that when the owners of other cars around me were repairing the car, the vehicle gearbox brand becameChongqing Qingshan.Later, I also found out that,As long as it is a 1.6T and 7DCT dual clutch version, the gearboxes are all brands of Chongqing Qingshan.
Later, I asked the 4S shop myself.4S shop said that in the process of factory training, it is the brand of Getrag, not Chongqing Qingshan.I also consulted the customer service of the manufacturer, and the customer service said: The official did not claim that it was the gearbox of Getrag.
Moreover, Mr. Zhang also said that the explanation given by the manufacturer is more funny. The manufacturer said that the 1.6T plus 7DCT version gearbox is Chongqing Qingshan gearbox, and the core component of the dual-clutch gearbox is Borg Warner. Later,The manufacturer changed another reply, saying: the core parts in the gearbox are Getrag’s, but the box is Qingshan, Chongqing.
For the manufacturer’s statement,Mr. Zhang can’t accept itMr. Zhang believes that this is obviously fooling the owner. Although I haven’t felt the difference between the two gearboxes yet, now the gearbox of the vehicle begins to sound abnormal. Now there are many car owners, including myself, who are feeding back this question.I hope the manufacturer can give a reasonable explanation.. Mr. Zhang believes that you can either replace the new gearbox and replace the Getrag brand, or return the car, even if the depreciation fee is paid.
In the program, we connected the staff of Jietu Automobile National Customer Service Center No.6013:
1. What brand is the gearbox of this model?
2. What is the basis for the explanation given by the 4S shop to the owner?
3. Is there any discrepancy between propaganda and reality? How to solve it?
On the afternoon of September 3, Mr. Zhang, the owner of the car, called us back.
Mr. Zhang, the owner of the car, said: The 4S shop contacted himself and said,The request for returning the car will be applied to the manufacturer.
03
Jietu car owners’ complaints and feedback 3
On September 4, 2020, Mr. Gao, the owner of the car, called the Anhui City Voice Auto 315 program group through live webcast to reflect that he was in 2020.In January, I bought a Jetway X95., so far, a total of.It has traveled 8500 kilometers.
According to Mr. Gao, the owner of the car, among the riders of Jetway X95, some riders reported that the gearbox brand was different from the manufacturer’s propaganda. For the case that this gearbox brand is different,I found it when I looked up the vehicle manual. The introduction in the manual shows that the brand of the vehicle gearbox is Chongqing Qingshan, but whether it is 4S shop sales or factory pre-promotion, it means that the gearbox is a Gertrak brand.When I asked questions to the 4S shop, the 4S shop still checked that the gearbox was of the Gertrak brand.
Subsequently, I and other riders also consulted the manufacturer, and the manufacturer never replied. In addition, the owner, Mr. Gao, also said that,The gearbox of Getrak is completely different from that of Chongqing Qingshan.And in the process of driving, compared with Gertrak, the gearbox in Qingshan, Chongqing feels more frustrated.
Now my appeal isIt is hoped that the manufacturer will extend the warranty of the gearbox for the vehicle and give a reasonable explanation for the inconsistent brand promotion.
In the program, we connected the staff of Jietu Automobile Customer Service Center No.6099:
1. What brand is the gearbox of Jetway X95?
2. Can you give a unified reply to several car owners who have questions?
3. Is there any situation where the publicity is inconsistent with the brand?
On the afternoon of September 6, Mr. Gao, the owner of the car, called us back.
Mr. Gao, the owner of the car, said: No one has contacted him for the time being.
For the problems encountered by many Jietu X95 car owners, Anhui City Voice "Car 315" program group will continue to pay attention!
Program group view
Since September 1, many car owners have reported such problems to the program group, but Jietu manufacturers and 4s stores have still not given an official and exact reply to such problems. Which gearbox does Jetway X95 series use? Is there any difference between the two gearboxes? Is there any discrepancy between propaganda and reality? We all need Jietu manufacturers to reply to these questions.I also hope that Jietu manufacturers can give consumers a proper answer as soon as possible, and don’t let the owners who originally loved their cars feel cold.
Is the situation reflected by the owner common?
Among the problems reflected by three Jietu owners, the inconsistency between gearbox brand promotion and reality is the key problem reflected by everyone. Does this problem have more riders to reflect? In order to further understand this situation, Xiaobian conducted a related search on Baidu.
Through the search, it can be seen that some car owners do report that the brand of Jietu X95 gearbox does not match the publicity. In addition, when Xiaobian searched, many websites did promote the brand of Jietu X95 gearbox as Getrak.
The gearbox is one of the most important assemblies in a car. We commonly call buying a car to see the "three big pieces", and it is definitely indispensable. After all, a bad gearbox may make you have problems when using the car, and there is no experience; And a good gearbox can make up for the shortage of the engine, and it is adjusted to match different styles of cars. And many Jietu owners are entangled.What about the Gertrak gearbox and the Castle Peak gearbox? What is the difference? Which brands of gearboxes are well-known at present?In the previous question, Xiaobian has shared it in detail for everyone.Click on the link belowYou can learn more about it:
Jetway X95: Is the imported gearbox under publicity made in China? Is it false propaganda? Or is the owner misunderstood?
In addition to the problem of gearbox brand, Jetway owners also reported that Jetway has not made a positive response to this problem after sales, and the program group has not received a reply from Jetway manufacturers for the time being. soIs there a slow reply and no solution to the problem after Jietu sales?
Jietu sales analysis
X95 is a brand-new SUV owned by Jetway, and the new car is positioned higher than the X90 on sale, which will become a brand-new flagship model. Jetway X95 will be equipped with a 1.6T turbocharged engine with a maximum power of 140kW and a peak torque of 275nm. In terms of transmission system, it matches the 8-speed automatic manual transmission. What is the recent sales volume of Jetway X95?
Since the birth of Jietu brand, Jietu has brought the most surprises, which does not deny Jietu’s pride in its own brand. It is important to be popular and recognized, but to gain the continuous trust of consumers, we need to produce high-quality brand services. With the increasing number of problems, whether product problems or service problems, Jietu should pay attention to them, and actively respond to the questions and problems encountered by car owners and solve them reasonably, so as to create a good car environment for consumers and go further and more steadily.
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